Refund policy
Refund policy
30-Day Satisfaction Guarantee:
If you're not completely satisfied with your purchase, you may request a return or exchange within 30 days of receiving your order.
Eligibility Criteria:
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Items must be unused, unworn, and in their original packaging.
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Returns must be initiated within 30 days of delivery.
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Proof of purchase is required.
Return Process:
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Contact our customer support at hello@tryreliefcore.com OR at our toll free phone number 1 (800) 817-1983 with your order number and reason for return.
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Our team will provide you with return instructions and the appropriate return address.
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Ship the item(s) back to the provided address867 Boylston St
Suite 500 Unit #1451
Boston, MA 02116 -
Once we receive and inspect the returned item(s), we will process your refund or exchange.
Refunds:
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Refunds will be issued to the original payment method.
Please allow 5–7 business days for the refund to reflect in your account.